Due to recent public health concerns, Milk & Honey is actively monitoring information regarding the spread of Covid-19. The safety and health of our community and staff is always our highest priority.
With this in mind, we have made the difficult but socially responsible decision to move the majority of our appointments to a telemedicine platform. Our goal is to continually facilitate the optimal growth and development of our babies, and to help our Moms maintain their milk supply during this stressful time, through the specialized breastfeeding and postpartum care that we provide. Breastfeeding and/or breastmilk feedings are even more important during this time. Using this platform we also aim to offer emotional support to our families, as this could be an uncertain and anxious time for many people. We believe the decision to restructure the way we provide our services will allow us to meet these goals and continue to provide excellent quality of care, as always.
In order to move the majority of our appointments to a telemedicine platform, Milk & Honey is now set up to conduct HIPAA-compliant Zoom video calls with our clients (*if appropriate for their individual feeding concerns). We want to continue to make sure families who need help are still able to receive it.
These telemedicine Zoom appointments can be billed to in-network insurance companies, and we will provide out of pocket options to clients, as well.
If our providers determine that an in-person appointment is needed, we will continue to follow our stringent infection prevention protocols, which include but are not limited to:
Sanitizing each office between appointments
Frequently cleaning & sanitizing the front office, waiting room, and bathroom
Cleaning & sanitizing any toys or equipment being used
Following universal protocol for hand washing
Milk & Honey also asks any families to notify us, and stay at home if scheduled for an in-person appointment, if they have a recent onset of:
Fever, cough, sore throat, or shortness of breath
If someone in their family has traveled outside the state of Arizona within the last two weeks
If someone in their family has had contact with anyone who tested positive for Covid-19
We will be in touch with our community as information becomes available, and make changes to these protocols if necessary.
Milk & Honey is here to continue to support the community during this time. Please do not hesitate to reach out to us with your questions or concerns.
Thank you! Together we will make it through.
Crissi Blake & Nina Isaac, Owners
And the whole Milk & Honey Family